Plan Confirmed

Your Bulk Device Plan
is Active!

Thank you for choosing our Bulk Device Plan! To get your institution's devices scheduled, assessed, and serviced with priority turnaround, we need a few details from you. Fill out the checklist below and send everything our way.

🖥️

5+ Devices Covered

Volume pricing for institutions of any size

🧠

IT Consultancy Included

Dedicated session to assess & plan your tech setup

⚡

Priority Turnaround

Your devices go to the front of the queue

What to Prepare & Send Us (We will send a Quote.)

🏢

Institution & Contact Details

Your institution's name, your full name, role, and the best way to reach you. This helps us assign a dedicated point of contact for your plan.
Example: "Lincoln Academy — Maria Torres, IT Coordinator — maria@lincolnacademy.edu"
Required
🖥️

Complete Device Inventory

A list of all devices to be serviced — including make, model, operating system, and approximate age. Even a rough count by category is helpful to start.
Example: "12 Dell Latitude laptops (Win 11), 5 HP desktops (Win 10), 3 iMacs (macOS Ventura)"
Required
⚠️

Known Issues Per Device (if any)

Note any recurring problems — slowdowns, virus alerts, hardware failures, boot issues, overheating, etc. If multiple devices share the same issue, group them together.
Example: "6 laptops are extremely slow. 2 desktops won't connect to Wi-Fi. 1 iMac has a cracked screen."
Required
🌐

Network & Infrastructure Overview

Describe your current network setup — router brand, number of access points, wired vs. wireless, internet provider, and whether devices are on a domain or workgroup. This feeds directly into your included IT consultancy session.
Required
🔒

Security & Compliance Needs

Do you handle sensitive student or staff data? Are there any compliance requirements (FERPA, HIPAA, etc.)? Let us know what antivirus, firewall, or endpoint protection you currently have in place — or if you have none.
Recommended
📅

Preferred Service Schedule

When are devices available for service? Are there blackout periods (exams, events)? Can devices be dropped off, or do you need on-site service? Let us know your preferred days and time windows.
Example: "Devices available Mon–Wed after 3pm. No service during final exams (June 10–20)."
Recommended
📋

Additional Requests or Long-Term Goals

Are you planning to expand your device fleet? Looking for ongoing maintenance agreements? Want recommendations for new hardware purchases or a technology roadmap? Include anything relevant here.
Optional

Send Everything Here

Once you've gathered your details, reach out via email or phone. You can send your device list as a spreadsheet, a simple text list, or just paste it directly into the email body — whatever's easiest for you.

📧

Email Us

mportilla@edunexion.com

📱

Call or Text

1-(787) 202-4236

💬 Use "Bulk Device Plan — [Your Institution Name]" as your email subject line so we can prioritize your case immediately. WhatsApp and text messages are also welcome at the number above.

⚡ Tips for a Smooth Bulk Service Experience

✅ Label each device with a sticky note or tag (e.g., "Unit 03 – slow boot") so we can match issues to specific machines quickly.

✅ Back up important data on all devices before drop-off — we recommend a cloud backup or external drive for each machine.

✅ Provide admin credentials or let us know if devices are on a domain — we'll need access to run diagnostics and updates.

✅ A spreadsheet with device serial numbers, models, and noted issues helps us process your fleet faster and keeps records clean.

✅ Include chargers and accessories with each device — missing power adapters can delay service on that unit.

✅ Not sure how to document your setup? Just call or text us — we'll walk you through the intake process step by step.

What Happens Next

We send a Quote. Follow these steps:

Step 1 · Right now

Send us your device inventory & details

Follow the checklist above and email or text your institution's information. The more detail you include, the faster we can build your service plan.

Step 2 · Within 24 hrs

We confirm & schedule your intake Priority

You'll receive a quote and a confirmation with your custom service schedule, drop-off or on-site logistics, and a dedicated contact for your institution throughout the process.

Step 3 · Consultancy session

Your included IT consultancy takes place

Before or during servicing, we conduct your dedicated IT consultancy session — reviewing your network, security posture, and long-term technology needs so we can advise beyond just the repair.

Step 4 · Servicing phase

All devices diagnosed & repaired Priority Queue

Your fleet is processed with priority turnaround. We run full diagnostics, apply repairs, updates, and security hardening on every device — keeping you informed at each stage.

Step 5 · Delivery

Devices returned with full service report 🎉